Lock Keepers Job in Berkshire

Lock and Weir Keepers

Thames Basin

37 hours a week

Must be able to work weekends on a rota basis

Initially until end of 2025.

Must be able to start within 2 weeks of an offer.

Will have to undergo basic Security vetting.

We have  opportunities for an energetic and confident individuals to work outdoors in a customer-facing environment and contribute to the management of waterways activities on the River Thames. This role is ideal for someone with a diverse range of experience who enjoys hands-on work.

Key Responsibilities:

• Managing and regulating water levels
• Providing safe passage for boaters through the lock and overseeing activities around the lock site, associated structures, and reach
• Assisting colleagues and customers with local expertise and knowledge
• Maintaining lock buildings, facilities, and grounds to ensure a safe and clean environment
• Developing and maintaining strong health, safety, and wellbeing practices
• Delivering excellent customer service
• Liaising and working collaboratively with professional partners
• Ensuring efficient record-keeping and secure information storage
• Collecting customer payments, including license sales and tolls, and reconciling accounts
• Assisting with or managing incidents as needed

About the Team:

Our River Thames operations encompass 45 lock and weir complexes, with the primary aim of providing a first-class service to our customers. As a Lock and Weir Keeper, you will work alongside a dedicated team of Lock and Weir Keepers and Technical staff, reporting to the Team Leader and providing support to other teams.

Knowledge, Skills, and Experience:

• Experience in taking responsibility for the safety of yourself and others
• Strong customer focus with excellent face-to-face and telephone communication skills
• Well-organised, methodical, and detail-oriented
• Ability to prioritise tasks and identify potential issues
• Results-driven with a strong commitment to delivering outcomes
• Proficiency in standard IT packages and ability to learn specialised systems
• A quick learner who can work independently as well as part of a team