Sales Support in Staffordshire

Sales Support Assistant

Location – Tamworth

Basic salary - £18,000

Full time, Permanent, 35hr week

Working Hours: Mon-Thurs 8:30-4:30, Friday 8:30-1:30

 

Looking for a Sales Support Assistant to provide administrative and customer service support to the Sales Team of a global sales company who specialize in Scientific Equipment and Advanced Materials.  

You will report to the Sales Team Lead and perform a variety of administrative and clerical tasks predominantly using Microsoft packages, Sage 200 and SageCRM.   

 

Key Responsibilities:

  • Support the Sales Executives to ensure all daily admin including quotes, customer concerns, order chases, case management and any other admin is completed in line with Company standards.
  • Filing Sales Orders, and associated documentation, onto Company CRM.
  • Setup new records, maintain existing records, file communications and cleanse data on Sage CRM
  • Request quotes from suppliers and collate ready for Sales Executives to calculate customer pricing.
  • Produce pricing quotations, including initial quotations and cloned quotes.
  • Onboarding of new customers and suppliers.
  • Provide product specific data sheets as requested.
  • Answering customer queries and liaising with all departments to resolve customer issues and ensure on time delivery.
  • Managing the Sales Department email account.
  • Produce sales team monitoring reports
  • Provide training & support to other team members when required.
  • First point of contact for sales related telephone calls.

 

Person Specification:

  • Outstanding communication and interpersonal skills, both written and verbal.
  • Highly-motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail.
  • Excellent time management skills and the ability to prioritise work and meet deadlines
  • Strong organisational skills with the ability to multi-task.
  • Experience of working with SageCRM and Sage200 would be advantageous.
  • Proficiency in MS Office.

 

Experience:

  • Administration: 2 years (Preferred) , Sales Support: 2 years (Preferred)

Reference

SR - PIK

Location

Staffordshire
Tamworth

Salary

Competitive
£18,000

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