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Account Manager in Northamptonshire

Responsibilities

  • Operate as the main point of contact for all matters specific to your customers.
  • Build and maintain strong, trusted, long-term relationships with your customers.
  • Generate sales for a portfolio of accounts to ensure the company reaches its sales targets.
  • Identify new sales opportunities within existing accounts by ‘up-selling’ and ‘cross-selling’ and generating new business.
  • Implement business plans and sales strategies and work with the Marketing Department to assist with generating new business.
  • Manage and solve conflicts and escalations with clients whilst maintaining a good relationship and drive continuous improvement.
  • Work with the Quality Department to ensure any complaints or anomalies are dealt with to the client’s satisfaction and take the lead role in any form of investigation.
  • Undertake site visits and audits to monitor performance in conjunction with the Quality Department.
  • Attending meetings, deliver presentations, and facilitate training to meet the customer’s needs.
  • Ensure all pre-planning and pre-contract reviews are undertaken correctly and communicate with the site staff to ensure they are aware of the client’s requirements and objectives.
  • Communicate targets and KPI’s in the form of monthly reports.
  • Undertake sales forecasts and track profitability on accounts.

Skills

  • The applicant MUST have asbestos experience as this is an essential part of the role. Ideally with appropriate qualifications (P405 as a minimum).
  • Excellent listening, negotiation, and presentation skills.
  • Confidence and a persuasive manner.
  • Tight organisational and time management skills.
  • Exemplary communication skills with all types of people both verbally and written.
  • Great business sense and the ability to work to a target and within a budget.
  • Adaptable to different situations and to differing client’s needs.
  • Passionate and driven to achieve desired results.
  • Skills in delivering contract management for all technical tasks.
  • In-depth industry knowledge and experience.

Benefits

  • Company Car

Reference

VGAM

Location

Northamptonshire
Blisworth

Salary

£35,000 to £50,000
£40,000 plus Company Car

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